Informativa sui rimborsi

All sales are final once an order is placed. 

Due to the unique, one-of-a-kind nature of our products, we are unable to accept returns or exchanges, and there are no exceptions to this policy. Unless otherwise stated in the product description, all items are vintage, which typically means they have been previously worn. Please understand that the age of these rare pieces contributes to their distinctive character. While most items are in good vintage condition, some signs of wear may be present. We strive to provide accurate descriptions of any visible imperfections, but please note that this is not an exhaustive list of potential wear or flaws. The absence of condition notes does not imply that an item is free of flaws.

It is the customer’s responsibility to contact The Viola Boutique with any inquiries regarding the item prior to placing an order. For specific questions about the condition, measurements, sizing, or to request additional images, please email us at info@theviolaboutique.com.

We reserve the right to cancel orders at our discretion, in which case a full refund will be issued.

Authenticity Guarantee
Each item undergoes a thorough authentication process, either in-house or by a highly qualified third-party service. In the rare event that you can provide evidence of a product's lack of authenticity, we will issue a full refund.